That’s no empty claim. When you have friends or family who need a bit of help, we look after them in their own home, giving them all the care, dignity and respect they deserve.
Not all care agencies in Croydon are the same, and your loved ones deserve the best. Here are just a few of the reasons we stand out from other care agencies:
1. We arrange consistency of care workers, so our clients get used to a familiar face and there’s no constant ‘learning curve’.
2. We offer competitive fee rates.
3. We often go above and beyond the call of duty, as confirmed by our growing list of testimonials.
4. To ensure our standards remain high, we undertake regular quality assurance checks, including:
- Staff supervision and appraisal
- Spot checks
- Training assessments
- Client satisfaction questionnaires
- Complaints and compliments
- Client forums
- Staff surveys
- Team meetings
- Feedback from other health & social care professionals
5. Because communication is key, we keep in regular contact with you about the home care service we provide.